![]() Further, Ribbon supports WAN resiliency and several other options to manage disruptions in service, depending on the deployment model. Resiliency or Failover – Ribbon SBCs support Microsoft's Survivable Branch Appliance (SBA) to provide basic calling services even if the Microsoft 365 cloud is unreachable.Ribbon SBCs can provide simultaneous ringing so that both Teams and the old PBX share connectivity. Migration – often organizations want to slowly migrate to Teams, keeping their legacy PBX in place for weeks or even months or years.Ribbon’s hardware–based SBCs have analog ports (FXS) to keep these assets working for years to come Legacy Connectivity – many organizations still have analog phones, elevator phones, door phones and fax machines.Interoperability – not every SIP Trunking provider is identical, Ribbon’s SBCs can adjust key parameters to make set-up easy and trouble-free.Security – it acts as a voice-aware firewall and encrypts traffic to protect the voice traffic itself and to prevent bad actors from entering the data network via the voice network.The session border controller provides multiple functions: Microsoft requires a certified SBC to act as bridge between Teams and the telephone network. Learn more by downloading the SBA Datasheet The SBC 10 also support traditional analog and digital circuits (POTS, BRI, T1/E1 circuits) for an additional level of redundancy, beyond SIP trunk connectivity. Ribbon eliminates any SBA-related command-line administration or stand-alone security certificate management. Microsoft SBA services are tightly integrated into the SBC’s Easy Configuration Wizard, making set-up and administration as simple as point and click. Ribbon enterprise SBCs already provide support for resilient WAN connections, adding Microsoft’s SBA services provides the next level of resiliency by assuring that users can still make and receive calls, in the event of a WAN or cloud outage. Microsoft’s Survivable Branch Appliance (SBA) capabilities are available for the SBC 1000 and SBC 2000 (Server Module required) as well as offered as fully virtualized software in concert with the SBC SWe Edge. And since Teams clients work on a PC/Mac or smartphone, users can make and receive calls from almost anywhere, on any device, staying connected and productive.Įnable Teams users to make and receive calls to/from the public telephone network if Microsoft 365 becomes unreachable. Organizations can use Teams for all their business calls or slowly migrate from a legacy PBX, depending on their needs. Ribbon’s SBCs secure these connections and assure interoperability so organizations can select from hundreds of service providers across the globe. Teams uses IP-based voice connections, commonly referred to as SIP Trunks to connect to the rest of the world. Ribbon provides the Microsoft certified Session Border Controller (SBC) required to connect Teams to a telecom provider (aka phone lines). Microsoft Phone System Direct Routing is the service inside of Teams that allows organizations to connect external phone lines and use Teams as an office phone system. Organizations are already using Teams for video conferencing, file sharing, and chat. Business Continuity Planning for Our Customersĭirect Routing for Microsoft Teams - make and receive business phone calls. ![]() Anti-Slavery and Human Trafficking Statement.Analytics and Threat Prevention chevron_right.Diameter Signaling Controller (DSC SWe).Diameter Signaling Controller (DSC 8000).Session Border Controllers chevron_right.Application Platforms & Clients chevron_right.IP Optical Domain Control chevron_right.Service Provider Products chevron_right.Securing Communications & SIP Trunks chevron_right.Ribbon Connect for Teams Direct Routing.Telco Cloud and Voice Services chevron_right.Service Provider Solutions chevron_right. ![]()
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